When you require critical care or non-emergency ambulance or medical transportation you can count on Coastal EMS to assist in managing the most appropriate means of transportation based upon the patient needs and medical requirements.
Coastal EMS has a simplified protocol that is followed based upon the information provided by the calling party. The protocol is an effective tool to identify managed care programs that require prior authorizations for transportation and clearly identifies what is necessary to transport the patient safely and efficiently.
This strategy enables Coastal EMS to provide the appropriate and cost efficient means of transportation to the facility and the patient. By following these protocols, it allows us to use resources effectively and our patients are not taken aback by transportation costs not covered by their insurance plan.